Case Study: Best Practice Benchmarking

Partner profile:

South Africa-based leading financial services company with a global presence. One of the largest banking institutions on the African continent with offices in 38 countries including the key financial centres of Europe, the Americas and Asia.

Participant profile:

Two senior executives leading a newly established function at the Bank attempting to build strategic alliance and partnering capability in the organization.

Learning objective:

Explore best practices and appropriate practices in these areas and develop a business plan for the unit.

The Lab:

We visited a diverse set of organizations in a wide variety of sectors known for partnering competency such as biotech, pharmaceuticals, retail, technology companies and financial services amongst others. We travelled to London, New York and Silicon Valley over a ten day period. Highlights were meetings with GlaxoSmithKline, CISCO, Oracle and Tesco. Facilitated reflection sessions assisted delegates to synthesise their learnings and derive clear, actionable solutions to apply to their own business practices.

Results:

The executives returned with their strategy and business plan fully formulated and were able to present it to the CEO two days after their return.

Testimonials:

"The unit is up and very successful. Three years later I have only made one tweak to the business plan"


Case Studies | Leadership Development | Think Tank | Best Practice